Welcome to the qs8 Privacy Policy. This document clearly explains how the qs8 platform (qs8.wine) collects, uses, stores, and protects your personal data when you use our services. We understand that privacy is a highly sensitive matter for users in Malaysia, and we take this responsibility seriously.
By registering for or using the qs8 platform, you agree to the terms set out in this Privacy Policy. This Policy applies to all registered members, website visitors, and any individual who interacts with the qs8 platform via our website, mobile app, or customer support channels.
Qs8 is committed to ensuring your personal data is handled with full integrity, in line with international data protection best practices. We do not sell, rent, or disclose your data to third parties for marketing purposes without your explicit consent.
Qs8 only collects data that is genuinely necessary to provide a safe, seamless, and responsible service. The following are the types of data we collect from members:
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number | KYC & Age Verification |
| Contact Data | Email, phone number, address | Communication & support |
| Financial Data | Bank account number, transaction history | Deposits & Withdrawals |
| Technical Data | IP address, device type, web browser | Security & fraud detection |
| Usage Data | Game records, betting history, activity logs | Responsible gaming & audit |
| Document Data | MyKad copy, utility bills, bank statements | KYC & AML Compliance |
Technical data is collected automatically when you access the qs8 platform, including through our mobile app. This includes device metadata, login sessions, and usage patterns that help us detect suspicious activity or unauthorised access attempts on your account.
Every piece of data we collect is used for a clear and specific purpose. qs8 does not use your personal data for any purpose other than those stated below:
Qs8 does not sell or rent your personal data to any third party for marketing or commercial purposes. However, there are limited situations where we need to share your data with certain parties to enable the platform to operate safely and responsibly:
All third parties that receive data from qs8 are bound by strict data protection agreements and are only permitted to use that data for specifically stated purposes. qs8 ensures all partners meet data security standards equal to or higher than our own.
Protecting member personal data is among qs8's highest priorities. We continuously invest in the latest cybersecurity infrastructure to ensure your data remains protected against unauthorised access, breaches, and misuse.
Qs8 uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. The following are the types of cookies we use:
You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality of the qs8 platform. For more information, please refer to your browser's documentation on managing cookies.
As a qs8 member, you have certain rights regarding the personal data we hold. qs8 fully respects these rights and will process every valid request within a reasonable timeframe:
Qs8 recognises your rights as the owner of your personal data. You may submit any of the following requests to our team at any time.
You have the right to request a copy of all personal data we hold about you. We will provide it in a readable format within 30 days.
If your personal data is inaccurate or outdated, you may request that we correct or update it at no charge.
You may request deletion of your personal data, subject to legal retention obligations that require us to keep certain records for a minimum period.
In certain circumstances, you may request that we restrict the processing of your data while any related dispute is being resolved.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider if needed.
You may object to the processing of your personal data for direct marketing purposes or processing based on our legitimate interests at any time.
The qs8 platform is exclusively for individuals aged 18 and above. We do not knowingly collect, store, or process any personal data from children under the age of 18.
All new registrants are required to provide valid proof of age during the KYC process. Should qs8 find that personal data of a minor has been collected inadvertently, we will take immediate action to delete that data and close the account in question.
Qs8 only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable law. The following are general guidelines for our data retention periods:
When data is no longer needed, qs8 will securely delete it using methods that ensure it cannot be recovered. You may request early deletion subject to applicable legal retention obligations.
Qs8 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. Whenever this Privacy Policy is updated, the "Last Updated" date at the top of this page will be revised to reflect the latest date.
For significant changes, qs8 will notify members via:
If you have any questions, concerns, or complaints regarding this Privacy Policy or how qs8 handles your personal data, our team is ready to assist:
Qs8 is committed to responding to all privacy-related enquiries within 72 business hours. For issues involving potential data breaches or security incidents, we will respond within 24 hours.
Qs8 invests in the best technologies and processes to ensure your personal data is truly secure in our care.
All data transmitted between your device and qs8 servers is protected with bank-grade encryption using the latest TLS 1.3 protocol — the same standard used by Maybank and CIMB.
Your financial data is not stored on qs8 servers. All transactions are processed by PCI-DSS certified payment gateways — the highest security standard in the digital payments industry.
Your identity documents are stored in an encrypted environment with restricted access. qs8's KYC process complies with international guidelines for digital identity verification.
Qs8 has never and will never sell, rent, or trade members' personal data to advertisers or third-party data brokers. Your data belongs entirely to you.
Enable 2FA in your account settings for an extra layer of security. Even if your password is compromised, no one can log in without the second verification code from your device.
The qs8 fraud detection system works around the clock to monitor unusual account activity. Any warning signs are triggered immediately and our security team will respond.