Terms and Conditions qs8
— Complete User Guide

This Terms and Conditions document ("Terms") constitutes a legally binding agreement between you ("Member" or "User") and qs8 ("Company", "we", "Platform"). These Terms govern your use of the website qs8.wine and all services, products, games, and features made available through our platform.

By accessing, browsing, registering, or using any part of the qs8 platform, you hereby confirm that you have read, understood, and agree to be fully bound by these Terms. If you do not agree with any part of these Terms, you are required to stop using the qs8 platform immediately.

These Terms are to be read together with Privacy Policy and Responsible Gaming Policy qs8, both of which form part of the overall agreement between you and qs8.

To register and use the qs8 platform, you must meet all of the following eligibility requirements:

• Aged 18 years and above on the date of registration.
• Not a citizen or resident of any country that has specifically prohibited or restricted online gambling activities under local law.
• Acting on your own behalf and not on behalf of any other person, including any corporate or business entity.
• Not currently restricted or banned from using the qs8 platform for any prior reason.
• Having full legal capacity to enter into a binding agreement.

Qs8 is not liable if a member provides false information regarding their age or eligibility. Any losses or claims arising from such false information are the member's sole responsibility.

Each individual is only permitted to hold one (1) active account on the qs8 platform. Multiple account registrations are strictly prohibited and may result in the termination of all associated accounts and forfeiture of any remaining balances.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as it appears on a valid government-issued ID.
• An active and accessible email address.
• A valid mobile number registered in your name.
• Correct date of birth for age verification purposes.
• A strong and unique password for your qs8 account.

You are solely responsible for keeping your account login credentials confidential. qs8 will never ask for your password through any channel, including email, SMS, or live chat. Please notify the qs8 support team immediately if you suspect your account has been compromised or accessed without authorisation.

Qs8 supports a variety of deposit and withdrawal methods suited for Malaysia users, including FPX, online banking, Touch 'n Go eWallet, GrabPay, Boost, and supported cryptocurrencies.

Deposit:

• The minimum deposit is as specified on the Deposit for each payment method.
• Deposit funds are typically credited to your qs8 account within seconds to a few minutes, depending on the chosen payment method.
• All deposits must be made using a payment method registered in the name of the same member.
• Qs8 reserves the right to decline or place a hold on deposits that raise suspicion of fraud or money laundering.

Withdrawal:

• Withdrawal requests are processed within 15 minutes to 24 business hours, depending on the selected method and the account's KYC status.
• Withdrawals will only be processed to a bank account or digital wallet registered in the name of the member who has completed the KYC process.
• Qs8 reserves the right to request additional documentation for compliance purposes before approving withdrawals that exceed certain limits.
• Any attempt to withdraw funds obtained through suspicious means or in violation of bonus terms will be blocked.

Qs8 offers a wide range of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, daily rebates, and VIP rewards. All bonuses are subject to wagering requirements and the specific terms stated in each promotional offer.

• Bonuses may only be claimed once per promotion unless otherwise stated.
• The wagering requirement must be fully met before any withdrawal can be made from the bonus balance.
• Bonuses cannot be transferred between accounts or directly converted to cash unless the wagering requirements have been met.
• Qs8 reserves the right to void bonuses and any associated winnings if there is evidence of abuse, fraud, or attempts to exploit the bonus system.
• Promotions are for the personal use of members only and may not be shared or transferred.

Qs8 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. In the event of any bonus-related dispute, qs8's decision is final.

All games available on the qs8 platform operate using a Random Number Generator (RNG) that has been independently audited by recognised international certification bodies. This ensures every game outcome is fair, random, and free from manipulation.

• Game results recorded by the qs8 system are final and cannot be disputed on technical grounds on the member's side, such as a dropped internet connection.
• In the event of a technical disruption during an active game session, qs8 will use saved system records to settle the relevant wager fairly.
• The use of assistance software, bots, or any automated tools during gameplay is strictly prohibited.
• Members are responsible for understanding the rules of each game before placing bets. qs8 is not liable for any losses resulting from a misunderstanding of game rules.
• The minimum and maximum betting limits for each game are as displayed within the respective game interface.

Qs8 reserves the right to void any bets suspected of involving collusion between players or exploitation of system bugs. Any winnings obtained through such means will not be paid out.

Qs8 members are strictly prohibited from engaging in any of the following activities while using the platform:

• Registering more than one account or using another person's account.
• Providing false information, impersonating another person, or using forged identification documents.
• Using bots, automated software, or any technology that manipulates game outcomes.
• Colluding with other players to exploit the bonus system or games ("bonus abuse", "chip dumping").
• Uploading or distributing malware, viruses, or any code that could compromise the qs8 platform.
• Using the qs8 platform for money laundering or financing illegal activities.
• Harassing, threatening, or abusing support staff or other members.
• Attempting to hack, penetrate, or breach the security of the qs8 system.

Qs8 is committed to protecting the privacy and data security of all members. The collection, use, and storage of members' personal data is governed entirely by Privacy Policy qs8, which forms part of this agreement.

• All data transmitted between your device and qs8 servers is protected with bank-grade 256-bit SSL encryption.
• Your financial information is never stored directly on qs8 servers — all transactions are processed through a PCI-DSS certified payment gateway.
• Qs8 will not sell, rent, or share members' personal data with third parties for marketing purposes without explicit consent.
• Members are responsible for ensuring that the device used to access qs8 is secure and free from malware.

For more information on how qs8 handles your data, please refer to Privacy Policy ours.

Members may request to close their qs8 account at any time by contacting the qs8 customer support team. Before the closure is processed, all outstanding wagering requirements must be fulfilled and any eligible balance will be returned to the member via the standard withdrawal procedure.

Qs8 reserves the right to suspend or terminate a member's account without prior notice under the following circumstances:

• Violation of any term set out in this document.
• Suspected or confirmed fraud, money laundering, or illegal activity.
• Failure to submit the requested KYC documents within the specified timeframe.
• Instructions from relevant authorities or law enforcement bodies.
• A cooling-off period or self-exclusion request submitted by the member themselves.

The qs8 platform is provided on an "as is" and "as available" basis. While qs8 strives to keep the platform running smoothly and without interruption, we cannot guarantee that the service will always be free from errors, outages, or delays.

• Qs8 is not liable for any direct or indirect financial losses incurred by members through use of the platform, including losses arising from betting activity.
• Qs8 is not liable for service disruptions caused by force majeure, natural disasters, cyberattacks, or third-party infrastructure failures beyond our control.
• Qs8 is not liable for any losses resulting from unauthorised access to your account by a third party if the member fails to keep their login credentials confidential.
• The maximum liability of qs8 in any situation shall not exceed the total amount deposited by the member in the 30 days prior to the event giving rise to the claim.

Qs8 reserves the right to modify, add, or replace any part of these Terms and Conditions at any time at our sole discretion. Changes take effect immediately upon publication on qs8.wine.

We will endeavour to notify members of significant changes via in-platform notifications or email to the registered address. However, it is the member's responsibility to periodically review this Terms and Conditions page to ensure you are always aware of the latest version.

If you have any questions, concerns, or need clarification regarding these Terms and Conditions, the qs8 customer support team is available 24 hours a day, 7 days a week through the following channels:

• Live Chat: Available directly within the qs8 platform — the fastest way to get help.
• Email: [email protected] — response within 24 business hours.
• FAQ: Visit the FAQ for answers to common questions.

For account, deposit, or withdrawal inquiries, please provide your account number and relevant transaction details to help us assist you faster.